500va
to 10kVA
Comms rack and tower UPS models for small sized applications >
The
decision to purchase and install an Uninterruptible Power Supply from
CPS shows your commitment to business continuity and the peace of
mind that reliable power can provide, is well worth maintaining. Like
any sophisticated equipment, a UPS system will only continue to perform
perfectly with a programme of regular maintenance. By subscribing
to all-inclusive service agreement you can eliminate small problems
that can eventually lead to major catastrophes.
CPS engineers have experience of selling and servicing UPS for over
30 years and can therefore offer you and your client the best possible
support for our UPS equipment. We have a network of engineers covering
the UK, including Scotland and Ireland, providing round the clock
contracts all inclusive of parts and labour, both during and after
the warranty period.
Maintenance generally falls into two main categories, preventative
and remedial. These are both carefully
planned into service contracts offered by CPS. A modest annual investment
can ensure that you UPS system is maintained regularly to guarantee
optimum performance and ensure availability when it is needed. Agreements
from CPS can often be adapted to suit specific customer requirements
in respect of response times and the need to carry out preventative
maintenance at pre-arranged dates and times when customer loads are
less critical.
-------------------------------------------
10
to 80kVA
Single and three phase UPS models for medium
sized applications >
-------------------------------------------
100
to 800kVA Large
UPS models
to cater for whole floors or entire buildings >
The Benefits
> Comfort factor during equipment life
> Rapid response call-out for emergencies
> 24-7 service availability
> Full parts and labour cover
> Preventative maintenance visits
> Trained technicians, factory tested parts
> Optional dial-up monitoring and diagnosis
"CPSwatch"
Coming in '08
24-7 monitoring based at our Hitchin premises allowing our engineers
to keep watchful
eye on your system without
any customer interaction. Two way communication enables
us to remotely talk to your UPS.
Spares
Support One of most important
parts of any service programme is to have spare parts readily available,
whether or not
the equipment is still under warranty. CPS stock an extensive range
of spares and complete UPS units at our factory in Hitchin. Our fully
trained engineers always carry emergency kits covering PCB’s,
semiconductor and consumable components whenever they visit site ensuring
a high repair rate and avoiding return visits.
Third
Party Support?
As a dedicated organisation, all CPS engineers
concentrate primarily on support of our own products, since we recognise
the fact that the best and most reliable service of any equipment
is only available from the manufacturer or accredited distributors.
Third party maintenance organisations
can rarely offer the level of support necessary for such sophisticated
equipment and almost certainly, factory tested spare parts will not
be stock items.
Battery
Care and Maintenance Although not officially
classed as spares, the batteries are as important as the UPS they
support. All batteries have a life expectancy specified by the manufacturer,
usually 5 to 10 years in the case of ‘sealed maintenance free’
cells. Unfortunately, the ‘design life’ of a battery cannot
be guaranteed and relies on several factors, including environment,
temperature, maintenance, number of discharge cycles, charging regime
etc.
CPS can
monitor your battery installation physically and from office records
to ensure that the risk of premature failure is negligible. Replacement
battery systems can be supplied without any delay and are sized accordingly
to the most recent system requirements.
Generator
Agreements
At CPS we can offer generator maintenance packages to suit your
application whether its a prime rated machine completeting thousannds
of hours or a
standby set used for power failiures and emergencies only. 24-7
emergency
callout and refuelling facilities can
also be incoporated into agreements to ensure your set is always
available.